Return & Refund Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
The packaging should also be in original condition in the original shipping container as received.
If the goods/products have been used or damaged by the customer, there will not be any refund.
V FOODS ENTERPRISE will also not be responsible if your shipment is lost during the return transit.
Once we have checked and confirmed the goods/products, the customer will receive their refund within 7 days after the confirmation. Please return your purchase to the following address:
No. 7, JALAN PANGLIMA, BANDAR MAHKOTA CHERAS, 43200 CHERAS, SELANGOR MALAYSIA
Please contact us at [Email:email@example.com] if you have any questions or doubts.43200
Below are references & guide for
You need to let your customers know ahead of time if there are any requirements they need to meet before you can process their returns.
By way of example, if they must ensure that all products are returned unopened and in their original packaging, that's something you should state explicitly in your Return and Refund Policy.
Other common conditions include things such as customers needing an:
- Authorization number
- Purchase receipt
- Shipping address
Whether it's these or other criteria, you should clearly state what they are. A system to handle returns, which has become common in recent years, is a Return Merchandise Authorization (RMA) system.
This system allows you to ask your customers for information and images of the products they wish to return. Once you review the information and pictures, you can choose to either accept or deny the return. It also allows you to provide your customers with a shipping label once you've made an authorization.